At Koderz Technology, we believe in clear communication and transparency. This Cancellation and Refund Policy outlines the terms under which you may cancel services and request a refund. We are committed to handling all requests fairly and professionally.

🔄 Cancellation Policy – Koderz Technology

You may request a cancellation of any service under the following conditions:

1. Before the Project Begins

• If no work has started, cancellation within 48 hours of payment qualifies for a full refund, minus transaction fees.

• This applies to all web development, app development, and software service bookings.

2. After Project Work Has Started

• If the service has already started, we review cancellation eligibility case-by-case.

• Any work completed is billed.

• A partial refund may be offered based on progress and effort already invested.

3. Fast-Track or Time-Sensitive Services

• For urgent projects (e.g. fast delivery websites or express apps), no cancellation is allowed once work begins.

💼 Refund Policy for Development & Marketing Services

We offer custom solutions, and our refund process depends on the type of service:

A. Web & Mobile App Development

• Projects divided into phases will be refunded only for incomplete phases.

• No refund for completed modules or deployed code.

B. SEO, Digital Marketing & Branding Services

• These are ongoing, resource-intensive services.

• A 15-day written cancellation notice is required.

• Paid cycles are non-refundable after work begins.

✅ When You Can Request a Refund

A refund may be considered under the following cases:

• Duplicate payments

• Services not delivered within 10 working days (excluding delay due to client input)

• Cancellation request received before execution

Refunds will not be issued if:

• Service has already been delivered

• Delays are due to client-side inaction

• Strategy/consultation has already been provided

📬 How to Cancel or Request a Refund

To submit a request related to our Cancellation and Refund Policy, contact us using the details below:

📧 Email: Info@koderztechnology.com
📞 Call: +91 9881407233

Include:

• Full name

• Project/service ID

• Transaction reference

• Clear reason for cancellation or refund

Our team will review and respond within 7 business days.

🔁 Refund Processing Time

Approved refunds are processed within 7–10 business days through the original payment method. Delays caused by payment gateways or banks are outside our control.

🔐 Policy Revisions

Koderz Technology may update this Cancellation and Refund Policy at any time. Updated versions will be published on this page. Please check back periodically.

📎 Internal & External References

To understand more about our services and commitment to transparency, please visit:

• 🔗 Web Development Services

• 🔗 Digital Marketing Packages

• 🔗 Our Process

• 🌐 RBI Refund Guidelines (External DoFollow)

🤝 Have Questions About Our Cancellation and Refund Policy?

We’re here to help. Whether you have a concern or want to clarify our policy, reach out to our team.

📧 Email: Info@koderztechnology.com
📞 Call: +91 9881407233
📍 Koderz Technology – Building Tech That Works for You.

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